We have expert Screaners in all major cities across South Africa. Bookings in outlying areas may incur an additional travel fee. Get a quote for additional travel to your location here. In the unlikely event that we can’t get a Screaner to the vehicle’s location, we will refund you 100% of your booking fee.
Click here to see where our Screaners are located.
If you make full payment but the item you want Screaned is no longer available by the time the Screaner makes the viewing appointment with the seller, you will get a full refund.
If you make full payment and the Screaner makes contact with the seller, but before the Screaner has gone to view the item, the Screaner uses his/her years of experience in the industry to determine that this is a dodgy deal or scam, the Screaner decides that you, the customer, should walk away because you are going to get taken for a ride (not a nice ride). If in this instance, the Screaner has made that determination without travelling to inspect the item, then you are entitled to a 30% refund of the full payment.
If you make full payment and the Screaner arrives at his or her viewing destination and the item for whatever reason has become unavailable, due to circumstances beyond the Screaner’s control, then you will receive no refund.
All refund requests must be made via email and sent to firstname.lastname@example.org
Refunds will be made via our payment gateway (Payfast) onto the card that was used to make the purchase. Failing that, we will EFT your refund into your designated bank account.